garak
06-07-2004, 06:27 AM
It seems that Mitsubitshi doesnt think that their factory suped up econobox can not take the rigors of an autox. Just one more nail in the coffin. Cant this company just die already!
From the GRM forums (originally copied from some EVO forum):
Mitsubishi is voiding motor and drive train warranties including transmission for any cars that participate in an Sports Car of America (SCCA) event or any other timed event.
It seems that Mitsubishi has set up an automatic web search that looks for registration and results information for any Mitsubishi. They then capture the race results information, match it to vehicle purchase and service records and proactively put the car on "warranty restriction". Those of you with new cars, may want to not list the actual car make or use a screen name.
I bought this car for my son about 2 months ago. The voiding of the motor and drive train warranty is especially puzzling to me as I was completely open with the dealer that sold the car to me, that I was going to allow my son to participate in SCCA events -- even invited the sales person and his manager to come for a ride along. Was the dealer's response to tell me that this would void the warranty on the new car? Nope. His response was "...what a cool way to keep your son from getting in trouble on the streets."
Sure would have appreciated knowing that parking lots and cones would void the warranty on the Evo. I guess although the car is "race inspired", Mitsubishi considers chasing cones at 25 to 60 mph in parking lot to be too much for their "embodying everything a performance enthusiast looks for in a car" model.
__________________________________________________ __________
This is what else he had to say when asked about what the dealer told him about the warranty.
__________________________________________________ _________
...(We were told we were on)...
!!! WARRANTY RESTRICTION !!!
When I asked the dealer why, the response was because of participation in SCCA event. I spent 6+ hours this week on hold and talking with various people at Mitsubishi. This morning I spoke with the District Service Manager for Mitsubishi Motors. He gave me the same answer -- warranty restriction due to participating in the Utah Region SCCA event on 16-May. He even mentioned that he had a copy of the web based time sheet / results with my son's name on it with the car model and color.
In clarifying with them what warranty restriction means, here's what I was told:
- No motor, transmission or drive train issues will be covered by warranty
- Even if I have Mitsubishi do repairs on the motor, they will not re-warranty
A five year 36,000 mile warranty up in smoke for participating in ONE SCCA event.
From the SCCA forums:
This is pretty serious...a local driver here in Utah just had an engine problem at an event and took the Evo in to the dealer for repair. This is what he just posted on our forum:
quote:
--------------------------------------------------------------------------------
Mitsubishi is voiding motor and drive train warranties including transmission for any cars that participate in an SCCA event. Warranty on Jake's Evo was put in "restriction" on 16-May, which was the very first day we brought the Evo out to an event.
This is especially baffling to me in that I was completely open with the dealer when I purchased the car that it we would be autocrossing the car -- even invited the salesperson and his manager to come up for a ride along. Sure would have appreciated knowing that parking lots and cones would void the warranty.
Edit: BTW it seems that Mitsubishi has set up an automatic search that looks for registration and results information for any Mitsubishi. They then capture the race results information, match it to vehicle purchase and service records and proactively put the car on "warranty restriction". Those of you with new cars, may want to not list the actual car make or use a screen name.
--------------------------------------------------------------------------------
It's kind of scary that companies get away with such things, and I'm hoping that they won't (it'd have to be written in to a sales contract, would it not?). At the very least, nice as their cars are, a boycott of some sort should be started
From the GRM forums (originally copied from some EVO forum):
Mitsubishi is voiding motor and drive train warranties including transmission for any cars that participate in an Sports Car of America (SCCA) event or any other timed event.
It seems that Mitsubishi has set up an automatic web search that looks for registration and results information for any Mitsubishi. They then capture the race results information, match it to vehicle purchase and service records and proactively put the car on "warranty restriction". Those of you with new cars, may want to not list the actual car make or use a screen name.
I bought this car for my son about 2 months ago. The voiding of the motor and drive train warranty is especially puzzling to me as I was completely open with the dealer that sold the car to me, that I was going to allow my son to participate in SCCA events -- even invited the sales person and his manager to come for a ride along. Was the dealer's response to tell me that this would void the warranty on the new car? Nope. His response was "...what a cool way to keep your son from getting in trouble on the streets."
Sure would have appreciated knowing that parking lots and cones would void the warranty on the Evo. I guess although the car is "race inspired", Mitsubishi considers chasing cones at 25 to 60 mph in parking lot to be too much for their "embodying everything a performance enthusiast looks for in a car" model.
__________________________________________________ __________
This is what else he had to say when asked about what the dealer told him about the warranty.
__________________________________________________ _________
...(We were told we were on)...
!!! WARRANTY RESTRICTION !!!
When I asked the dealer why, the response was because of participation in SCCA event. I spent 6+ hours this week on hold and talking with various people at Mitsubishi. This morning I spoke with the District Service Manager for Mitsubishi Motors. He gave me the same answer -- warranty restriction due to participating in the Utah Region SCCA event on 16-May. He even mentioned that he had a copy of the web based time sheet / results with my son's name on it with the car model and color.
In clarifying with them what warranty restriction means, here's what I was told:
- No motor, transmission or drive train issues will be covered by warranty
- Even if I have Mitsubishi do repairs on the motor, they will not re-warranty
A five year 36,000 mile warranty up in smoke for participating in ONE SCCA event.
From the SCCA forums:
This is pretty serious...a local driver here in Utah just had an engine problem at an event and took the Evo in to the dealer for repair. This is what he just posted on our forum:
quote:
--------------------------------------------------------------------------------
Mitsubishi is voiding motor and drive train warranties including transmission for any cars that participate in an SCCA event. Warranty on Jake's Evo was put in "restriction" on 16-May, which was the very first day we brought the Evo out to an event.
This is especially baffling to me in that I was completely open with the dealer when I purchased the car that it we would be autocrossing the car -- even invited the salesperson and his manager to come up for a ride along. Sure would have appreciated knowing that parking lots and cones would void the warranty.
Edit: BTW it seems that Mitsubishi has set up an automatic search that looks for registration and results information for any Mitsubishi. They then capture the race results information, match it to vehicle purchase and service records and proactively put the car on "warranty restriction". Those of you with new cars, may want to not list the actual car make or use a screen name.
--------------------------------------------------------------------------------
It's kind of scary that companies get away with such things, and I'm hoping that they won't (it'd have to be written in to a sales contract, would it not?). At the very least, nice as their cars are, a boycott of some sort should be started