Q: Is FreshAlloy.com related to Nissan?
A: FreshAlloy.com is an independent information service and is not affiliated with Nissan Motor Co. Ltd., Nissan North America, Inc., or any of its agencies or affiliates. 

To find out more about FreshAlloy.com, click here.

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Q: How do I reach Nissan for product or warranty questions?
A: Nissan has several numbers for those in the United States.

For general product and warranty information:

Nissan: 800-647-7261
Infiniti: 800-662-6200
Email: nnaconsumeraffairs@nissan-usa.com

For NMAC (Nissan Motors Acceptance Corporation) and Infiniti Financial Services Lease or Finance account questions.

Finance customers: 800-456-6622
Lease customers: 800-777-7018

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Q: I am interested in getting a job at Nissan. Who do I contact?
A: For an up to date job listing at Nissan North America; Go here

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Q: Can you help me with my warranty problem?
A: Unfortunately we at FreshAlloy.com are not in the position of assisting our readers with these problems. We are interested in reading any comments about your Nissan vehicle but cannot to respond to every individual. The best place for technical questions is in our Community Forums which are moderated by knowledgeable readers who may have recommendations for your issues. 

If you have a dispute with your Nissan dealer, please call Nissan at 800-647-7261 toll free. Infiniti customers should call 800-662-6200.

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Q: Who is the president of Nissan?
A: The president of Nissan Motor Co. Ltd. (the parent company of Nissan North America) is Carlos Ghosn (pronounced similar to stone). There is no longer a president of Nissan U.S.A. (now known as Nissan North America, Inc.)

Ghosn was an executive of Renault and moved over to Nissan after Renault's purchase of of a 36.8% equity stake in Nissan Motor. 

Here is a brief bio courtesy of Nissan:

Carlos Ghosn is president and chief executive officer of Nissan Motor Co., Ltd. Ghosn is also a member of the Board of Directors. He joined Nissan on June 25, 1999.Prior to joining Nissan, Ghosn joined Renault in October 1996 and was appointed executive vice president in charge of general management in December 1996. As executive vice president of Renault, his responsibilities included advanced research, vehicle engineering and development, powertrain operations, purchasing, manufacturing and the MERCOSUR business unit in Latin America.

Ghosn joined Renault after a career at the tire-maker Michelin in France, which he joined in 1978. During his time at Michelin, he held a variety of positions in manufacturing plants and the company's development center. In 1981, Ghosn was appointed plant manager in Le Puy, France. In 1984 and 1985, he headed the research and development of earth mover and agricultural tires in Ladoux, France. During the next four years, Ghosn served as the Chief Operating Officer of Michelin-South America. In 1989, he was named President and Chief Operating Officer of Michelin-North America. In that position, he negotiated the merger between Michelin-North America and Uniroyal Goodrich Tire Co. In 1990, Ghosn was appointed Chairman, President and Chief Executive Officer of Michelin-North America. Ghosn was responsible for the assimilation and the development of the multi-brand strategy of Michelin-North America after the acquisition of the Uniroyal Goodrich tire company.

Ghosn was born in Brazil and holds an engineering degree from the Ecole Polytechnique and the Ecole des Mines de Paris. Ghosn is married and has three daughters and one son.

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Q: Where are Nissan vehicles designed and engineered?
A: Many of North American Nissan vehicles are designed (styled) in the United States at Nissan Design America (formerly known as Nissan Design International) in La Jolla, California (near San Diego). The current Frontier, Sentra, Altima, Maxima, Xterra, and Quest were primarily designed NDI. The exceptions are the Pathfinder and Infiniti vehicles which are designed in Japan at the Nissan Technical Center. 

As for engineering, Nissan Technical Center North America (NTCNA) in Farmington Hills, Michigan is charged with coordinating testing and engineering of Nissan vehicles for North America. NTCNA also has offices in Tennessee, Arizona, and California. However the majority of core engineering work is done again at the NTC in Japan. 

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Q: Where are Nissan vehicles manufactured?
A: Many of Nissan cars and trucks are made in North America. The Altima, Frontier, and Xterra are built at the Smynra, Tennessee plant. Nissan recently announced plans to produce the new Maxima there as well. The Sentra is built in Aguascalientes, Mexico. All Pathfinders and Infiniti vehicles (the G20, I30, QX4, and Q45) are built in various plants in Japan. An all new plant in Canton, Mississippi is scheduled to go online the summer of 2003. The plant will produce the full size truck, a new SUV, and a new minivan to replace the Quest.

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